FAQs


Have a question about our service? Check out the FAQs below before you hit up our support. Thanks!

JPG, JPEG, PNG are all supported.
You can, but it's not recommended. Our algorithms resize the photo to best fit a 4x6 postcard for printing, so panorama photos will most likely be negatively affected by this process.
Of course. Our algorithms will automatically rotate a portrait image to landscape format so the original photo isn't affected.
It's just $2.99 per postcard, anywhere on Earth. Interplanetary mail is in the works.
Depending on the platform, we will provide you either a secure link or method to pay once you've contructed your postcard.
Absolutely! We use Stripe to store customer payment information, so everything is about as secure and encrypted as it gets. We don't even have access to your personal info, and have no idea what your credit card numbers actually are.
Easy. Simply reply "no" when our system asks if you want to use the card on file. We will send you a link to a payment form and save the new card for future postcards.
It takes about 7 days (1 week) for a postcard to arrive, on average. But once you've finished creating your postcard, we will let you know its expected delivery date.

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